Velora Terms of Use
Last updated 5 September 2026
1. Agreement
These terms are between you and Veltro Forge (“we”, “us”), and they govern your use of the Velora Player apps for iPhone, iPad and Apple TV and of this website. Installing or using the app means you accept them. If you do not, do not use the app.
Where the app is obtained through the App Store, Apple's Licensed Application End User Licence Agreement also applies, and prevails over these terms wherever the two conflict.
2. What Velora is — and is not
Velora is a media player. It reads playlists in Xtream Codes and M3U format, presents what they contain, and plays the streams they point to.
Velora is not an IPTV service, a content provider, a reseller or an aggregator. Specifically, we do not:
- host, stream, transmit, store or cache any audio or video content;
- supply, sell, bundle or subsidise any subscription, playlist, server or trial;
- recommend, rank, endorse, verify or maintain any list of providers;
- index, search for or help you find streams;
- have any way of seeing, filtering or moderating what your playlist contains.
The app ships with no playlist configured and does nothing at all until you enter one yourself.
3. Your responsibilities
You are solely responsible for the playlists you connect and the content you access through them. By using Velora you confirm that:
- you have a lawful right to access every stream you play — through your own paid subscription, a licence, or because the content is freely and legitimately available;
- you will not use the app to access, copy, redistribute or publicly perform content you are not entitled to;
- your use complies with the law where you are, and with your provider's own terms;
- you are of legal age to enter this agreement in your jurisdiction.
Using Velora to infringe copyright is a breach of these terms and, very likely, of the law. We neither condone it nor have any means of detecting it.
4. Your provider is not our concern — or our fault
Everything you watch comes from a third party you chose. We have no relationship with them. We cannot vouch for their legality, legitimacy, uptime, video quality, guide accuracy or billing conduct, and we cannot intervene on your behalf.
Buffering, dead channels, wrong metadata, missing episodes, expired accounts and disappearing services are matters for your provider. Please do not write to us about them; we have no ability to fix any of it.
5. Licence
Subject to these terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to use Velora on devices you own or control, as permitted by App Store rules. You may not copy, sell, rent, sublicense, reverse-engineer, decompile or attempt to derive the source code of the app, except to the extent that applicable law expressly permits despite this restriction.
All rights in the app, its name, its logo and its design remain ours. Velora bundles VLCKit, which is licensed under the GNU Lesser General Public License; the corresponding notices and source availability are provided in the app's acknowledgements.
6. Purchases
Any purchase is processed by Apple through the App Store and is subject to Apple's terms. Refunds are handled by Apple, not by us — request one through reportaproblem.apple.com. We cannot issue, expedite or overrule an App Store refund decision.
7. No warranty
Velora is provided “as is” and “as available”, without warranty of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the app will be uninterrupted, error-free, compatible with every provider, or that any given stream will play.
Nothing here excludes a warranty or right that cannot lawfully be excluded where you live.
8. Limitation of liability
To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, revenue, profit or goodwill, arising from your use of the app — including anything arising from a third-party provider, a stream you played, or content you accessed. Where liability cannot be excluded, it is limited to the amount you paid for the app.
9. Indemnity
You agree to indemnify and hold us harmless against any claim, demand, loss or expense (including reasonable legal fees) brought by a third party and arising from your use of the app, the playlists you connect, or your breach of these terms or of any law.
10. Termination
You may end this agreement at any time by deleting the app. We may suspend or withdraw the app, or a feature of it, at any time. The sections on responsibilities, liability and indemnity survive termination.
11. Changes
We may revise these terms; the current version always sits on this page with its date. Continuing to use the app after a change means you accept it.
12. Governing law
These terms are governed by the laws of the jurisdiction in which Veltro Forge is established, without regard to conflict-of-law rules, and without depriving you of any mandatory consumer protection available where you live.